RTIR: RT for Incident Response
RTIR is the premiere Open Source incident handling system. We worked with over a dozen CERT and CSIRT teams to build a world-class incident handling system. RTIR helps you handle the ever-increasing volume incident reports. RTIR lets you tie multiple incident reports to specific incidents. RTIR makes it easy to launch investigations to work with law enforcement, network providers and other partners to get to the bottom of each incident and to track it through to a successful resolution.
It's easy to integrate RTIR into your existing systems and workflow. With open source code, a rich API and a vibrant community, RTIR can be tied into many external systems with only a few lines of configuration or a few minutes of programming. If you're using a publicly available product as part of your incident handling workflow, someone has probably already integrated it with RTIR. Drop us a line to find out more.
Getting RTIR
RTIR is open source. There's no per-seat or per-server license cost. You can download RTIR today and deploy it for testing or full production use. Best Practical provides enterprise-grade installation and operational support. A wide range of support support options means that there's a plan which meets your needs and your budget. We'd be happy to send you a quote or estimate.
RTIR Community
If you use or are thinking about deploying RTIR, you should consider joining the public RTIR mailing-list. To join, just send email to rtir-subscribe@lists.bestpractical.com containing only the word subscribe in the subject line.
Find out more
Best Practical provides commercial support and development for RTIR and the entire RT family of products. If your organization is interested in deploying RTIR, we can:
- help evaluate your organization's needs
- customize RTIR to help your staff get their jobs done better and faster
- integrate RTIR with your workflow and your existing tools
- provide ongoing support for RTIR
Contact sales@bestpractical.com for more information.