RT: Request Tracker

RT is an enterprise-grade issue tracking system which enables thousands of organizations to intelligently and efficiently manage tasks, problems, conversations or just about anything else.

Although RT's been around for over 10 years that doesn't mean it's old and outdated. Version 3.8.8 was released in May 2010 and is chock full of new features and bugfixes. We're hard at work on the next 3.x series release as well as on the upcoming RT4. Best of all, RT is available at absolutely no cost under an open source license. That means it's yours to use however you like.

RT is used by Fortune 50 companies, government agencies, educational institutions, non-profits, and development organizations around the world. Frequent uses include the tracking of sales orders, software defects, customer service inquiries, internal workflow, project management, network operations and even youth counselling. Designed to be powerful and flexible, RT is built from the ground up to adapt to your organization and needs.

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